Frequently Asked Questions
Everything you need to know about your Varna shopping experience.
How long does shipping take and what are the costs?
We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping is free on all orders over $75. For orders below this amount, a flat rate will be calculated at checkout.
What is your return and exchange policy?
We accept returns and exchanges within 30 days of purchase, provided the items are unworn, unwashed, and have the original tags attached. Please use our online portal to generate a prepaid return shipping label.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with specific measurements. Since Varna offers both slim and oversized fits, we recommend checking the individual garment dimensions to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Are Varna products sustainably made?
At Varna, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we work exclusively with factories that ensure fair wages and safe working conditions.